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Privacy and Security

Privacy Policy
All information submitted to Juripax is strictly confidential, pursuant to the current provisions of the European Privacy Directive 2002/58/EC. The original version of the Privacy Directive is available at: http://ec.europa.eu/

All personal information is collected and retained only for the purposes of the specific case it relates to and will be destroyed at regular intervals, within a mutually agreed time span after the conclusion of the proceedings.

Data Security Assurance

  • Juripax system is a dedicated web-based application that works independently;
  • The entire website is protected by name and password;
  • The secure areas of Juripax are protected by a 256-bit SSL certificate. Servers are housed in a 24-hour alarmed and monitored data centre and are only accessible using a proximity card;
  • Servers are protected by reliable firewall software, which is kept up to date and monitored on an ongoing basis. For reliability, there are multiple servers that ensure little if any service interruption in the event of hardware failure;
  • At the user’s option, communications via the discussion forum can be encrypted for enhanced security
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“The Juripax platform allows us to considerably streamline our mediation services whilst creating benefits for our clients - all without the additional expense and hassles of having to invest in and deploy software”

- Felix Merks, CEO Result ADR, The Netherlands

 

“All of the ODR systems showcased in Liverpool were around 4 years behind the curve of current developments in technology. Juripax was the most interesting, and most in tune with tenets of intercultural negotiations and new media.”

- Sanja Hattotuwa, Infoshare

 
“As far as I know, Juripax is the only ODR system in the world today which uses emoticons (not just in the body text, but rendered as emoticons) in facilitating dispute resolution, and its UI definitely makes it one of the more user-friendly ODR solutions currently available.”

 

“Several new providers have cropped up including Juripax.com, one of the most advanced cross-language platforms”

- Debora Miller Moore, Vice President of eCommerce at the American Arbitration Association and Colin Rule, Director Online Dispute Resolution at Paypal.com and eBay.com

 
 



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