Technology

Focus on innovating and accelerating dispute-prevention and -resolution practices
Juripax’ Online Dispute Resolution system is the world’s first platform provided as a licensed service, enabling (neutral) services providers to create and deliver any kind of service offerings, flexibly, entirely on demand and without the inefficiencies of having to develop, deploy or invest in software or updates.

Moreover, Juripax’ cutting-edge Web 2.0 technology combined with research-based concepts and extensive practical experience in the field of mediation delivers best-in-industry results, significantly enhancing “consensus-based” resolution processes.

Although Juripax’ ODR technology has been specifically developed to facilitate claim-handling and dispute-resolution proceedings, it can be used to facilitate or mediate any type of negotiation between parties, independent of the type of proceedings and whether the proceedings are taking place online or offline.

What are the key differentiators of Juripax’ technology?

There are many reasons to choose Juripax’ technology. It’s key advantages include:

• Extensive practical mediation experience in combination with advanced technology delivers best-in-industry results, fostering more structured and constructive dialog and significantly accelerating the resolution process;
• Significant savings in hardware, software, maintenance and support costs by streamlining and managing your back-office functions;
• Unrivaled Web 2.0 process-driven technology to facilitate dispute-resolution proceedings based on preferred processes, styles and professional codes;
• Fully functional and easy-to-use online discussion-room and conference facilities adding flexibility to existing practices;
• Increased focus on conflict prevention by the integrated best-practice intake and pre-mediation solutions, designed for a library of complaint and conflict areas;
• The self-learning digital environment, providing an opportunity to ensure more reproducible approaches for your organization, so you don’t “reinvent the wheel” for each case;
• A first-in-its-class multi-language and cross-cultural tool (suitable for any language character set), enabling new clients and to be served and new markets to be entered;
• A web-based secure access point to participate 24/7 with no need for scheduling;
  
• Research-tested asynchronous textual communication that eliminates the distraction and inefficiencies of other live communication tools (such as phone or chat);
• A free jump-start service for worldwide users to be introduced to the online-dispute-resolution environment.